Brief Summary
Conference Manager respects personal information collected through our Website. We do not sell, share or otherwise divulge the information provided by our users. Information collected is used for the stated use/s only and no others.
CONFERENCE MANAGER, a division of DE ARMOND MANAGEMENT LTD ("CONFERENCE MANAGER"), a British Columbia, Canada company, is committed to protecting the privacy of the users of this Website and for users of our online services in accordance with the requirements of Canadian federal and provincial privacy laws. For our European users, we are also compliant to the requirements of the EU GDPR legislature.
This privacy statement details how CONFERENCE MANAGER collects and uses personal information of users of this Website or our other online services and outlines our privacy commitment to you, the user, as well as our privacy practices. CONFERENCE MANAGER wants all users of its Website and online services to understand the purposes and uses for our collection of user personal information and we want to ensure that CONFERENCE MANAGER has your consent to continue to collect, use, and disclose your personal information for those purposes and uses as set out below.
Further, CONFERENCE MANAGER is committed to meeting the highest commercial standards that establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site https://www.confmanager.com (the "Website") including all sub-domains.
We want this Website and our other online services to demonstrate our commitment to our users' privacy, and therefore we want to you to know what our information and privacy practices are with respect to the following matters:
If users have questions or concerns regarding this statement, they should first contact SUPPORT by the following email support@confmanager.com. If a user does not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact CONFERENCE MANAGER directly by the following contact number(s): (250) 472-7644
Information Collection and Use
CONFERENCE MANAGER is the sole owner of the information collected on https://www.confmanager.com. CONFERENCE MANAGER collects personally identifiable information from our users at several different points on our Website. If you use our online services, we ask you for such personal information as your name, firm or company affiliation, email address, mailing address, telephone number and fax number. These data requirements may vary by event and activity. This information allows us to ensure that you are able to access and use our online services such as Conference and Event Registration, Abstract/Paper Submission, and Membership Subscriptions, as well as e-communications allowing us to contact you regarding these services. We strive to collect the minimum amount of data required to fulfill the desired services. Any additional services or data processing are provided through opt-in statements and checkboxes, and may be refused without any impediment to required services.
User Password
In order for users to access some aspects of this Website, the user is assigned unique identifiers such as a login and password. We use this login and password to track the activities of users and to contact the user about services on our site for which he/she has expressed interest.
Login
In order to use this Website, a user must first login. During the login process, a user is required to give contact information such as business name, business address and email address. We use this information to contact the user to verify their contact information and for the purposes of setting up a client account thereby allowing the user to access services on our site for which he/she wishes to participate. The user is also assigned unique identifiers such as a username and password in order to fully utilize our site.
Billing
For billing purpose, we request the following information, (m) refers to mandatory; (o) refers to optional information. The decision by users not to complete the optional information may affect their full usability of the https://www.confmanager.com Website.
User:
We do not collect or request social insurance or social security numbers and do not retain credit card information on its database. Contact information, such as business address and email address from the user, and financial information, such as credit card number and expiration date, are used for billing purposes and if we have trouble with billing, the information is used to contact the user.
We may disclose personal information if legally required to do so such as to protect our rights and property, take emergency action regarding personal safety, or where required by operation of law.
Information Use
We collect and use the information to provide Conference and Event Registration, to facilitate the services requested by the user, to improve the services and features of the Website, to customize our services or delivery of information to you on the Website, to make the users' experience on the Website more effective and efficient, to resolve disputes, to troubleshoot problems, and to enforce this privacy statement. We automatically track certain information based on the user's interactions with our Website. We use this information to do internal research on our user's demographics, interests, and behaviour to better understand the users and our client base. We track information regarding the URL that the user came from (whether from our site or not), what browser is being used, and the user's IP address via the use of cookies (small text files stored on the user's computer during web browser usage).
We use information to improve our marketing and promotional efforts, to improve our content and product offerings, and to customize our site's content, layout, and services to better meet the needs of users. We collect information to generate statistics and aggregate reports for internal use only. These statistics and aggregate reports will not contain any personally identifiable information. Personal identity is kept anonymous.
We collect and use information from messages from users who choose to post information on our site. We also collect and use personal correspondence, such as emails or letters, or if other users or third parties send correspondence about your activities or postings on the Website.
We collect and use information if users register for https://www.confmanager.com or a website that is a sub-domain of CONFERENCE MANAGER providing Registration and Event Management services that helps facilitate a user's activity on that website. That website may provide personal information about you and your transactions back to https://www.confmanager.com. CONFERENCE MANAGER does not sell or rent any information collected from users to other third parties.
We create user accounts to tailor the information displayed to each individual user as applicable to the users based upon their activities on the website. We collect user specific information from our users such as name, affiliation information, and website address that may be made available to other members through the member query and view features of our database. This data is only visible to other users with the explicit consent of the owner of the information.
The https://www.confmanager.com site has specific sections available to all users and other specific sections that may be accessed by members only.
We store information that we collect through a user's interaction with our website to create a unique profile for each of our users. A profile contains stored information that we keep on individual users that details their personal information, user ID, and password. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Website and to direct pertinent marketing promotions to them. We do not share your profile with any third parties.
Throughout the site, the user is identified by their user ID. Other CONFERENCE MANAGER registered members will not be able to see any of another user's "Profile" information without that user's express permission. If the user selects his/her email address as their User ID, the user will not disclose their email address to other users and third parties.
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while a user is on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
We use cookies on certain pages of our site to help analyze our Website traffic flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are available through the use of a cookie. We also use cookies to allow you to enter your password less frequently during a session. Cookies may also be used in the future to help us provide information that is targeted to your interests. Most cookies are "session cookies", meaning that they are automatically deleted from your hard drive at the end of a session. A user is always free to decline our cookies if their browser permits, although in declining a cookie, you may not be able to use certain features of our Website and you may be required to re-enter your password more frequently during a session.
We do not do any external advertisement. We do not aggregate (gather up data across all user accounts) and provide information in a personally identifiable manner to advertisers and other third party for promotional purposes.
This privacy statement covers the use of cookies by https://www.confmanager.com only.
Like most standard Website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. Personally identifiable information is only used to enable our Web-based service. We use a tracking utility called 'Webalizer' to track and interpret log files and to analyze user movement.
Clear Gifs (Web Beacons/Web Bugs)
We do not employ the use of Clear Gifs.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email. Established members may occasionally receive information on products, services, special deals, and in a periodic newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications (a user can opt out of the newsletter in our "profile" section).
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections of the www.confmanager.com Website to opt out of receiving these types of communications.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our Website.
Aggregate Information (non-personally identifiable)
We do not share aggregated demographic information with our partners and advertisers.
Third Party Advertisers
We do not share Web site usage information about users with third party advertisers.
Sharing of Personal Information with Third Parties
We DO NOT share personal information with third parties.
Third Party Intermediaries
We use an outside credit card processing company https://www.bambora.com to bill users for goods and services. https://www.bambora.com processes payments for use, does not retain, store, share, store or use personally identifiable information including credit card information for any secondary purpose. https://www.bambora.com payment window appears on the www.confmanager.com Website. We may also work with other payment processors and the same terms apply.
Service Providers
We partner with other third parties such as Bambora Inc. and Passkey Inc. to provide specific services. The user may need to sign up to these particular services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Business Transitions
In the event CONFERENCE MANAGER goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on our Website for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
We may disclose personal information of a user to an agent when in the reasonable judgment of CONFERENCE MANAGER, the individual is seeking information as an agent of the user.
Subject to applicable regulatory requirements, we may disclose personal information of a user to a credit reporting agency.
We may disclose personal information of a user to a public agency when in the reasonable judgment of CONFERENCE MANAGER, there is imminent danger to person or property to which such disclosure would avoid or minimize the danger.
Choice/Opt-out
We do not use our users' information for other purposes other than related to our site. Any processes beyond the minimum required to complete the requested service will be presented through an opt-in selection in the sign up form.
We would like to continue to have you, the user's consent for the purposes and uses of personal information as set out in this privacy statement, however, you may choose to refuse or withdraw your consent by refusing to give us personal information or withdrawing such consent subject to any applicable contractual or notice provisions by emailing us at support@confmanager.com.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by following instructions given in the footer of the email or email us at support@confmanager.com. Or if the user wishes to unsubscribe to our communications, the user can do so by going to the same website on which they initially subscribed and unchecking the boxes beside the specific communication or by sending an email to use at support@confmanager.com.
Links
This Web site contains links to other sites. Please be aware that we, CONFERENCE MANAGER, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
Surveys & Contests
From time-to-time our site requests information from users via internal or in-house surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address) and demographic information (such as postal or zip code). Contact information will be used to notify the winners and award prizes and shared with the contest and survey sponsors. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties as all surveys and contests are internal and or in-house.
Recommend Us
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. We will automatically send the friend a one-time email inviting them to visit the site. We store this information for the sole purpose of sending this one-time email and to track the success of our referral program. The friend may contact us at support@confmanager.com to request the removal of this information from our database.
Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
We protect personal information and the user's right to privacy by:
When our registration form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as a registration form, the lock icon on the bottom of Web browsers such as Google Chrome and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above. Only employees who need the information to perform a specific job (for example, our billing clerk, account manager or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. As well any time new policies are added, our employees are notified and or reminded about the importance we place on privacy, and what they can to do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment. Our servers are located in a access-controlled facility in Victoria, British Columbia, Canada. The servers are physically secured within a locked cabinet within the facility to ensure no unauthorized physical access.
If users have any questions about the security at our Website, users can send an email to support@confmanager.com.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.
Credit Card
We do not conduct credit card validation as all credit card processing for our products and services is undertaken by Bambora Inc. or the appropriate payment processor.
ID Verification
In order to ensure the integrity of our business clients, we conduct a reverse phone number lookup to verify a business user's identity.
Purchasing History
We do not combine information about the purchasing habits of our users with other third parties.
Enhancement of Marketing Profile
We currently purchase third party marketing data and add it to our existing user database to better target our advertising and provide pertinent offers we think our users would be interested in.
Correcting/Updating/Deleting/Deactivating/Transferring Personal Information
If a user's personally identifiable information changes (such as name, postal code, zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update, or delete/deactivate users' personally identifiable information. This can usually be done at the going to the profile page or by emailing our Customer Support at support@confmanager.com. If a user wishes, a digital copy of their information may also be provided by contacting the support email. Please allow upwards of 30 days to complete the request, though in most instances we are able to fulfill the request much more readily.
Notification of Changes
If we decide to change our privacy statement and or practices, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. The posting of changes to the privacy statement shall be effective within 30 days.
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Website notifying users of the change. In some cases where we post a notice we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Contact Information
If users have any questions, concerns or suggestions regarding our privacy practices, please contact us at:
Tel: (250) 472-7644
Email: support@confmanager.com.
Web site URL https://www.confmanager.com
Otherwise, we assume that we have you, the user of our Website and or on-line services, consented to the collection, use and disclosure of your personal information for the purposes and uses identified in this privacy statement.